The Complex Care and Hospital Discharge Team

The Complex Care and Hospital Discharge team is a team of social workers and independence advisors whose primary role is to facilitate hospital discharges. The team are based within the integrated discharge bureau within University Hospital Southampton.

This is a multi-disciplinary team which enables the social workers to work in partnership with health colleagues to achieve the right outcome for each adult.

The team are responsible for work with adults in acute and non-acute hospital settings to provide guidance, sign-posting, assessments and care planning in order to facilitate their discharge from hospital.

The team manages referrals for all Southampton Hospitals, including University Hospital Southampton, Western and OPMH Hospitals and Royal South Hants Hospital.

The team works with adults in out of area hospitals, once they have been referred through Adult Social Care Connect.

The team triage and manage safeguarding concerns for any patient admitted to a hospital within Southampton, and also complete safeguarding enquiries for any incident that occurs within the hospital.

The team work within the ethos of “Home First” embedding the strength based approach within their practice.

Within the team there are designated social workers covering A&E who work closely with community colleagues and services to avoid hospital admissions.